Five K and YVN will never ask for your login information via email.

If you receive emails requesting your username and password for any online service, you can be sure that it is a Phishing Attempt (Wikipedia).

Follow this guide when dealing with personal information on the Web: antiphishing.org

Five K and YVN will never send you emails with attachments
If you receive emails asking you to run an attachment to "Fix" your account settings, you can be sure that this is some form of malware. - Do not open it.






Have you, or someone you know, received a phone call from a company claiming to be tech support and saying something is wrong with your computer?

If you do you should hang up and follow the advice below.

No reputable company will contact you, unless you fist contact them to report a problem.

Currently, calls are occurring in this area claiming to be Microsoft Tech Support, this is a well known scam, if you fall for it, it could end up costing you.

See response from Microsoft below.

 

From: Microsoft Customer Support [mailto:CS3UR.GNRL.WW.00.EN.CVG.CEB.TS.1FL.CUS.00.WB@css.one.microsoft.com]
Sent: Tuesday, November 4, 2014 7:00 PM
Subject: RE: SRX1268166879ID - Microsoft Online Customer Service

 

 

Hi,

 

Thank you for your message to Microsoft Customer Service today!

 

At Microsoft, your concern is our priority and we appreciate you bringing this issue to our attention.

 

I understand you are reporting about the phone calls purporting to be from Microsoft. You are right, that is a known scam that uses Microsoft's name fraudulently. Microsoft DOES NOT make unsolicited phone calls to request personal or financial information or fix your computer. Also Microsoft values customer privacy , so we do not know if your computer has a virus issue or is experiencing technical difficulties unless you call us here to inform us of the problem. Microsoft will use the information provided for faster investigation.

 

You can also refer to these links for more information on how to address issues like:

 

Avoid Tech Support Phone Scams

Email and Social Networking

Avoid Scams that use Microsoft name fraudulently

Information on Phishing scams, lottery, fraud, and other type of scams

 

 

You can also report this by calling the Federal Trade Commission at 1-888-382-1222 (TTY1-866-290-4236) ; https://www.donotcall.gov/ . Please be ready with the date of the call and the phone number or name of the company that called you.

 

If you require assistance with any of the above tasks, or need help to identify whether your computer has been compromised, you can also call our Microsoft Answer Desk at 1-800 936 5700 (business hours: 5AM-9AM PST everyday) or visit our support website: http://support.microsoft.com

 

Thanks once again for contacting Microsoft Customer Service regarding this! Take care!

 

Kind regards,

 

Gee

Microsoft Customer Service

 



 


Yakima News

Sun, 21 Dec 2014 14:55:00 EST
Elder Care Facilities Fight Holiday Depression In Our Region More News...

Sat, 20 Dec 2014 20:08:00 EST
Local College Students Help Families In Need More News...

Sat, 20 Dec 2014 19:37:00 EST
Proposed Tax Increase On Electronic Cigarettes Could Hurt Small Business Owners More News...

Sat, 20 Dec 2014 13:24:00 EST
17-Year-Old Leads Gradview Police on Chase in Stolen Vehicle More News...

Sat, 20 Dec 2014 02:34:00 EST
UPDATE: Boxer Samson Taken Away By Animal Control Is In Good Health More News...

Yakima Sports

Mon, 22 Dec 2014 01:11:00 EST
Seahawks Run Past Cardinals, Close In On NFC West Title More Sports...

Sun, 21 Dec 2014 22:39:00 EST
Hawkinson's Double-Double Powers WSU over San Jose State, 82-53 More Sports...

Sun, 21 Dec 2014 22:30:00 EST
Farnsworth, Jurlina, Love Each Score 14, Lead Whitworth Over Marian More Sports...

Sun, 21 Dec 2014 22:16:00 EST
Defense Takes EWU Women To Gator Holiday Classic Championship Game More Sports...

Sun, 21 Dec 2014 00:45:00 EST
No. 8 Gonzaga Holds On To Win Battle In Seattle Vs. Cal Poly More Sports...